Ford Motor Company has announced a major recall impacting 1,448,655 vehicles across the United States. The issue stems from defective rear view cameras that fail to display a clear image, potentially increasing the risk of collisions. Models affected include popular names such as the Ford Explorer, Ford Mustang, Ford Flex, and Lincoln models, spanning several production years between 2015 and 2020.
This large-scale recall is among Ford’s latest efforts to address safety risks that could endanger drivers and passengers. The National Highway Traffic Safety Administration (NHTSA) confirmed that inconsistent rearview camera performance compromises the driver’s visibility and, in turn, road safety, a concern often reviewed by experienced product liability lawyers handling automotive defect cases.
What Triggered the Ford Recall
According to the recall notice, the defect lies in the rearview camera’s inability to properly display images. When the display fails or freezes, it prevents the driver from accurately viewing what’s behind the vehicle.
NHTSA highlighted that “a rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.” Rearview cameras are not just a convenience feature they are a critical safety component mandated in all passenger vehicles since 2018.
The defect violates federal motor vehicle safety standards, making the recall a necessary corrective action to maintain compliance and ensure driver safety.
Affected Models and Years
Ford’s recall includes a diverse lineup of vehicles across multiple years. The following models are confirmed to be part of the recall:
- 2015–2019 Ford Flex
- 2015 Ford Explorer
- 2020 Ford Mustang
- Select Lincoln models and Fiesta variants
Although the specific issue primarily concerns the rearview camera systems, the problem may vary slightly between models due to software integration and design differences.
Owners can confirm whether their vehicle is affected by checking their Vehicle Identification Number (VIN) on the NHTSA recall database or the Ford Recall page.
How Ford Plans to Fix the Problem
Ford is taking proactive measures to address the defect without burdening vehicle owners. The company will issue two separate letters to affected owners.
- The first letter (October 2025) will notify owners of the potential safety hazard associated with the rearview camera.
- The second letter (June 2026) will provide detailed instructions once the repair solution becomes available.
In the meantime, Ford dealerships are authorized to inspect and replace the rear view camera free of charge. The company urges all vehicle owners to act promptly once they receive the recall notice to avoid any safety risks.
Free Inspection and Replacement for Owners
Ford emphasized that no repair costs will fall on customers. Dealerships across the United States have been instructed to inspect affected vehicles, replace defective parts, and verify that the new components comply with safety standards.
The automaker’s recall notice stated:
“Dealers will inspect and, if needed, replace the camera for free.”
This customer-first approach reflects Ford’s commitment to addressing safety concerns efficiently and maintaining trust with its vehicle owners.
Ford’s Customer Support and Recall Verification
For vehicle owners unsure if their car is part of the recall, Ford has provided a simple verification process:
- Visit the NHTSA website (www.nhtsa.gov/recalls).
- Enter your 17-digit Vehicle Identification Number (VIN).
- Check for any open recalls or service advisories linked to your vehicle.
Owners can also contact Ford’s Customer Service at 866-436-7332 for personalized assistance. Ford has assigned the recall internal reference number 25SA9.
This transparency ensures that owners can quickly verify their vehicle’s recall status and schedule necessary service appointments.
Legal and Safety Implications of the Recall
While Ford has not yet reported any injuries or accidents linked to the rearview camera defect, the recall highlights a recurring concern in the automotive industry: the growing dependence on electronic systems and their vulnerabilities.
Even though no legal action has been filed yet, class action lawsuits often emerge after large-scale recalls, especially when customers experience repeated failures or delayed repairs. Automakers are required under federal law to address known defects promptly, and failure to do so can result in legal scrutiny.
For affected drivers, understanding their rights and acting quickly is essential. A recall is a manufacturer’s responsibility, but owners also have the right to seek recourse if a defect causes damage or injury.
A Pattern of Recalls: Ford’s Ongoing Safety Challenges
This is not the first time Ford has faced issues with rearview or camera-related systems. Earlier in 2025, the company recalled 200,061 vehicles, including the Bronco Sport, EcoSport, Edge, Escape, Expedition, and Explorer, over a similar software defect that caused the camera to display a blank screen or keep the image on even after reversing.
Repeated recalls can damage brand perception, but they also show that Ford is committed to identifying and correcting safety hazards. The company’s transparency and willingness to repair vehicles at no cost demonstrate proactive responsibility.
However, these recurring technical problems also indicate that automotive technology must evolve alongside stricter safety testing and software validation.
What Vehicle Owners Should Do Now
If your vehicle falls under the recall list, it’s important to act quickly. Even though no injuries have been reported, rear visibility is crucial for preventing accidents in driveways, parking lots, and congested traffic conditions.
Here’s what you should do:
- Check your VIN on the NHTSA recall website.
- Contact your local Ford dealership to schedule a free inspection.
- Avoid delaying the repair, as the faulty system could fail unexpectedly.
- Stay updated by reading all recall notices mailed by Ford.
- Keep records of all communications and service confirmations.
Being proactive not only protects your safety but also helps ensure vehicle compliance with federal safety standards.
The Broader Issue: Technology and Safety Dependence
Modern vehicles rely heavily on software, cameras, and sensors for everything from parking assistance to collision avoidance. While these features improve convenience and safety, they also introduce new failure points.
A malfunctioning rear view camera might seem minor compared to engine or brake problems, but it can have serious safety consequences, especially when reversing near pedestrians or obstacles.
This recall serves as a reminder that safety technology must be reliable, well-tested, and regularly updated. Manufacturers and regulatory agencies must work together to ensure these systems remain dependable long after vehicles leave the factory floor.
Ford’s Reputation and Consumer Confidence
Ford’s swift action in announcing the recall, notifying customers, and offering free repairs reflects a proactive approach to consumer safety. However, each large-scale recall also carries implications for the company’s reputation, financial liability, and customer trust.
While the automaker has handled the issue responsibly so far, continuous communication and timely fixes will be key to restoring consumer confidence. Transparency about production flaws, recall progress, and software updates will further strengthen public trust in the brand.
About Ted Law
At Ted Law Firm, We serve families across Aiken, Anderson, Charleston, Columbia, Greenville, Myrtle Beach, North Augusta and Orangeburg. We stay informed on major consumer safety developments, including vehicle recalls and manufacturer accountability. Our team consistently tracks cases involving defective auto components, product liability, and consumer rights, ensuring that drivers remain aware and protected under the law.Contact us today for a free consultation.
